PRIVACY POLICY

Privacy Policy

Lisice Stone d.o.o.
Headquarters: Tijarica 8c, 21240 Tijarica, Croatia
Effective Date: 04.11.2024

1. Introduction

Lisice Stone d.o.o. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or engage with us to buy or sell machinery.

2. Information We Collect

We collect personal information necessary to process transactions, provide services, and improve your experience on our website. This may include:

• Contact Information: such as name, email address, phone number, and physical address.
• Transaction Information: including details of the machinery you buy or sell, payment information, and any communications related to your transaction.
• Technical Information: IP address, browser type, and usage data collected via cookies and similar technologies to optimize our website experience.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• Transaction Processing: To complete purchases, sales, and related activities.
• Customer Support: To respond to inquiries, provide customer service, and address any issues.
• Communication: To send updates, notifications, and promotional content relevant to our services, if consented to.
• Website Optimization: To analyze website traffic, monitor performance, and enhance user experience.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: Trusted third-party vendors that assist in payment processing, delivery, and website optimization.
• Legal Requirements: When required by law, to comply with legal obligations or respond to legal processes.

We do not sell or rent personal data to third parties for marketing purposes.

5. International Transfers

As an international company, we may process or store your data outside of Croatia. We take steps to ensure that your data remains protected and handled in accordance with this Privacy Policy.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Transactional information is stored to comply with accounting and legal requirements.

7. Your Rights

You have the right to:

• Access your personal data and request a copy.
• Correct any inaccuracies in your data.
• Delete your data where applicable.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time for data processing activities based on consent.

To exercise these rights, please contact us at info@stonemachineexpert.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Cookies and Tracking

We use cookies to enhance your experience on our website, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Lisice Stone d.o.o.
Email: info@stonemachineexpert.com
Address: Tijarica 8c, 21240 Tijarica, Croatia

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.